Return Policy

We accept return requests within 14 days of delivery. If your order arrives damaged due to shipping, please contact us within 7 days of delivery so we can initiate a claim on your behalf.

To be eligible, items must be in their original packaging, and in resellable condition. Please include your receipt or proof of purchase when requesting a return.
All returns are inspected upon arrival. If an item has been opened, used, damaged, returned without its original packaging, or is no longer in resellable condition, the return may be denied or a partial refund may be issued.

Approved refunds are subject to a 6% return processing fee to help cover non-refundable credit card and transaction fees. Original shipping charges are non-refundable.

Customers are responsible for return shipping costs unless the item arrived incorrect or was damaged in transit and the related damage claim is approved.

To start a return, please contact us at hello@artandanthropologypress.com. Please note that returns will need to be sent to the following address:

ART & ANTHROPOLOGY PRESS
10 Carpenter Avenue
Newburgh, NY 12550

If your return is accepted, we’ll send instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us with any return questions at hello@artandanthropologypress.com.

Damaged in Transit

We take great care in packaging every order, and all shipments are insured against loss and damage through Shopify Shipping. Claims are administered by Shipsurance.
If your order arrives damaged due to shipping, please contact us within 7 days of delivery so we can initiate a claim on your behalf.
To process a damage claim, we require:

• Photos of the damaged item(s)
• Photos of the original packaging, including exterior and interior packaging
• Your order number

Please retain all original packaging and the damaged item until the claim is fully resolved, as the carrier or insurer may require an inspection.
Claims for shipping damage may be denied if the original packaging is not available for inspection. Art & Anthropology Press cannot guarantee reimbursement in cases where packaging has been discarded.
Once a claim is approved, we will issue a replacement or full refund at our discretion. Claim processing typically takes 5–10 business days.

Incorrect, Defective, or Missing Items

Please inspect your order upon delivery and contact us immediately if the item is defective, incorrect, or if part of your order is missing.
If the issue is due to an error on our part, we will evaluate the issue and make it right through a replacement, refund, or other appropriate resolution.

Exceptions / Non-Returnable Items

Certain items are final sale and cannot be returned, including:

• Sale items
• Limited editions
• Gift cards
• Custom products
• Special orders
• Personalized items
• Opened or used books/products
• Items not in resellable condition

Please contact us if you have questions or concerns about a specific item before placing your order.

Exchanges

The fastest way to ensure you receive the item you want is to return the item you have. Once the return is accepted, you may place a separate order for the new item.

European Union 14-Day Cooling-Off Period

Notwithstanding the above, if merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification.
As above, your item must be unopened, unused, in its original packaging, and in resellable condition. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return and let you know whether the refund was approved.
If approved, you’ll be automatically refunded to your original payment method within 10 business days, minus the 6% return processing fee and any non-refundable shipping charges, when applicable.
Please remember it can take additional time for your bank or credit card company to process and post the refund.
If more than 20 business days have passed since we’ve approved your return, please contact us at hello@artandanthropologypress.com.